Transformed IT Infrastructure Improves Business Agility

Not Disclosed

A global security, storage, and systems management software provider.

A global security, storage, and systems management software provider planned to demerge into two separate companies. To prepare, it undertook a major overhaul of its IT infrastructure and operations strategy. A key requirement: streamlining the Hosting Group, which handled compute, storage, and middleware operations. These functions had grown complex and had a wide geographic distribution. The company planned to bring them under closer in-house management.

The company looked to increase its business agility so it could quickly and creatively respond to customer demands with improved internal collaboration and optimized go-to- market and IT service delivery capabilities. Modernizing IT functions, and making them more responsive, was critical to achieving these goals.

To ensure smooth operations performance as we executed the transformation, we turned to our proven transition methodology and continuous service improvement (CSI). Using it, we consolidated and rationalized operations while introducing automated and self-service provisioning features to speed service delivery.

The company significantly reduced IT operations costs and increased IT capacity as we streamlined and stabilized these operations. This helped it tackle other projects, including improving legacy data center performance.

• [Efficiency Improvement - Integration]
  
  • Increased business agility and optimized go-to-market capabilities
  • Simplified IT infrastructure and applications; accelerate provisioning and service delivery
• [Data Management - Cyber Security]
  

  Improved security

• Reduced IT operations cost by more than 40%