Technology Category
- Networks & Connectivity - Cellular
- Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
- Retail
- Telecommunications
Applicable Functions
- Product Research & Development
Services
- System Integration
The Customer
OptConnect
About The Customer
OptConnect is a company that provides managed end-to-end wireless solutions for a wide range of devices, including ATMs, retail kiosks, and digital signage. Their comprehensive solution includes cellular network connectivity and a secure Network Operations Center that provides 24/7 service monitoring. The company identified an opportunity to expand its market by developing an affordable, easy-to-install cellular end device. This led to the conception of Neo, a small, plug-and-play device that customers could use to quickly link their systems to the OptConnect service.
The Challenge
OptConnect, a provider of managed end-to-end wireless solutions for devices such as ATMs, retail kiosks, and digital signage, identified an opportunity to expand its market by developing an affordable, easy-to-install cellular end device. The company envisioned Neo, a small, plug-and-play device that customers could use to quickly link their systems to the OptConnect service. The challenge was to create a small, sturdy, reliable device that could integrate OptConnect's sophisticated management software, thereby enabling the company to reach the largest possible market. The device needed to leverage modern, high-speed 4G LTE cellular data connectivity, while being simple and highly reliable.
The Solution
OptConnect partnered with NimbeLink, a leader in smart cellular IoT solutions. NimbeLink’s Skywire family of cellular modems offered the small form factor and sturdy design that OptConnect required for its customer environment. NimbeLink provided a customized design that allowed OptConnect to integrate their existing remote management software into the device, a feature not available from other providers. The custom Neo design was developed in record time and was based on NimbeLink’s E2C Link (Ethernet-to-Cellular) router, powered inside by a Skywire embedded LTE modem. This partnership resulted in the creation of a product that was truly OptConnect's and delivered exactly what their customers needed.
Operational Impact
Quantitative Benefit
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