The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.

Like most grocery retailers, Hy-Vee is faced with the challenge of providing the highest quality products to its shoppers. Shoppers want the longest possible shelf life from perishable products and expect a consistent product experience each time they shop. Controlling the quality of products sold leads to shopper loyalty, which is of paramount importance to the success of Hy-Vee. Before products arrive in stores, Hy-Vee's distribution centers (DCs) handle items including dairy products, fresh meats, seafood, deli items, produce and frozen goods, all of which have different temperature needs and sensitivities. During transit from suppliers to DCs, Hy-Vee has limited visibility and temperature management abilities due to large amount of supplier managed transportation. For instance, during a week-long transit, a supplier's carrier equipment may malfunction, causing an item to thaw and then refreeze once repairs are made. Hy-Vee sought help from TempTRIP, an RFID solution provider that focuses on shipping, storage, receiving, and temperature control. TempTRIP's EPC RFID tags use Impinj chips to monitor and report temperature readings throughout the shipping and receiving process. The tags can also be re-configured and re-used, a unique feature within the current market of temperature monitoring devices.

Each day, PAK picked up soiled linen which had been hand counted by its customers. On the following day, they were expected to return the exact same amount of linens. However, manual counts conducted by PAK’s customers were always inaccurate (a problem inherent to soiled counting) and not being able to return exact amounts was very problematic. PAK sought an RFID-enabled textile-tracking system to enable total linen monitoring throughout the whole linen cycle, while increasing facility and operation efficiency, preventing loss and ensuring customers receive the correct textiles. PAK chose to work with USTEK RFID Solutions, a sister company that designs and manufactures integrated RFID terminals for industrial laundry markets worldwide. It was challenging to find RFID products that operated well in the PAK facility, as the environment was damp and full of metal trolleys. After testing many different readers, chips and antennas in the facility, USTEK and PAK chose to use Impinj products due to their superior performance.

Established in 1854, Berendsen is a European textile service business with 127 locations in 15 countries throughout Europe. Berendsen provides service solutions to lease, source, clean and maintain textiles used in various settings, including healthcare, washroom, hotel, restaurant, and cleanroom. Since 1996, Berendsen has focused on providing services for the healthcare and industrial areas, becoming a leader in their field. Supplying hospitals, retirement homes and care facilities with linens represents a significant part of the daily business for one Berendsen facility in Germany. This facility receives tons of used linens each day. The contaminated linens, shipped in laundry bags and roll cages, are weighed rather than counted to protect workers from the risk of infection. Once the linens are washed, they are manually sorted, giving Berendsen insight into what they’ve received and how much manpower they will need to process the laundry. Berendsen needed a solution that allowed for the bulk reading of contaminated linens, enabling them to better plan the manpower needed to finish each job. They also wanted a solution that would scale in the future to meet other project needs. In the past, RAIN RFID solutions had been implemented in other Berendsen facilities to give better insights into laundry care. As bulk reading was the number one priority of the new system, a RAIN RFID solution, powered by Impinj technology, was implemented to analyze the bulk shipments arriving at the facility.

Qantas uses RFID tags to improve customer service and speed up check-in.

UT Medical Center and DeRoyal began working together in 2014 initially to develop a new preference card system for use in their operating rooms. What they found was a need to not just optimize physician preference cards, but also a need to analyze supply usage, stocking levels, returns, locations and quantities. They needed a solution that would help make acuity-based decisions and accurately document usage. Improving patient safety during procedures was also a priority. The medical center’s workflow studies found surgical staff leaving the OR for an average of 10.75 minutes per case to fetch supplies needed for OR procedures because they were not readily available in the OR. Such repeated door openings can increase the risk of surgical site infection and contribute to surgical mistakes. UT Medical Center wanted to limit the number of supply-related door openings by having needed supplies readily available, and thereby reduce the risk of surgical site infections. DeRoyal, a medical device manufacturer committed to improving both the clinical quality and economic health of its customers, worked with UT Medical Center to create a solution that would meet the organization’s needs. The solution, an intelligent trashcan called the DeRoyal Continuum® Safe, leverages the Impinj platform to automatically capture data about supplies consumed during surgical procedures.

As a provider of luxury vehicles, the dealership was often a target of organized crime. The thieves would take the car for a test drive and switch out the key with a fake one. They would then return after the dealership had closed—and sometimes while it was still open—and steal the car by loading it onto a truck. Car theft was costing the dealership about $420,000 per year.